The Industry Leader in FOIA Request Tracking and Management Solutions

As the emphasis on open government and transparency continues to increase, government agencies and institutions are looking for better ways to streamline FOIA request tracking and management to facilitate greater citizen interaction. FOIAXpress, North America’s leading FOIA request tracking and management software, has revolutionized the industry, empowering FOIA, Privacy and Open Government personnel, and departments of all sizes to spend less time on administrative tasks and significantly reduce the time and money it takes to fulfill requests.

First-Rate Features to Support Your Mission

Built on the eCase adaptive case management platform, FOIAXpress offers government agencies a single, unified application for managing the entire lifecycle of requests and appeals — from initial inquiry to delivery of documents through archiving and deletion according to agency retention rules.

Electronic Templates

Take advantage of template and customizable digital forms, letters, email correspondence, standard or ad hoc reports, and common documents

Reporting

Easily employ preconfigured and ad hoc reports, including simplified creation of the annual Department of Justice (DoJ) FOIA Report

Document Management

View, store, edit, redact, share, and print documents related to a case from within the case itself

Role-based Permissions

Give users access to only the information they need to see

Records Management

Archive FOIA requests according to organization rules

Dynamic Workflows

Automate case progression from inquiry to appeal without losing critical flexibility with adaptive workflows

Integrated Redaction

Redact sensitive materials for production without leaving the system with smart pixel-to-pixel replacement technology as well as standard or ad hoc exemption codes

Quick Search

Sort through active and archived requests, appeals, and documents with a quick and advanced integrated search engine

Real-Time Dashboards & Analytics

Compare metrics, gain actionable insights, and improve your efficiency through interactive, role-based dashboards and analytic tools

Collaboration Tools

Collaborate across teams with shared files, journals, and chat features

Extend Your Reach. Optimize Performance.

Maximize your FOIAXpress investment by adding these powerful capabilities to your solution. These features enhance functionality, increase productivity, and speed service delivery.

Public Access Link (PAL)

Enhance service delivery and transparency through a personalized, secure web portal. Integrated directly with FOIAXpress, PAL offers a centralized location for receiving online FOIA requests, delivering responsive records, communicating with requesters, collecting fees, and providing access to released documents in a public reading room in accordance with agency proactive disclosure guidelines.

Electronic Document Review (EDR)

Speed the review and redaction process leveraging easy to use eDiscovery technology to quickly filter, de-duplicate, rank, and categorize responsive content in large volumes of emails, attachments, or virtually any file type.

FOIA in the Cloud

Like all of our eCase applications, FOIAXpress is cloud-ready. The SaaS application can be securely accessed from web or mobile through AINS’ FedRAMP, DISA Level II-certified cloud.

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FOIAXpress Customers Experience Measurable Results

67%

Average reduction in processing time

151

Locations around the world

75%

Average discovery time savings