Benefits for our State and Local Customers

FOIA Request Management

At AINS, we recognize that our state and local (SLED) customers have unique business needs that can’t just be a satisfied with a “one-size-fits-all” approach. eCase solutions automate business processes at all levels of government and public institutions, from states and  provinces to university systems, individual counties, and local municipalities. Here is how eCase benefits our customers:


  1. Configurability

Built on our low-code platform, eCase commercial off-the-shelf (COTS) apps for public records request management, governance, risk, and compliance (GRC), contract lifecycle management (CLM), human capital management (HCM), and correspondence and task management are easily configurable for the unique policies, procedures, and language of the SLED enterprise. Our solution for open government, FOIAXpress State & Local, is the most robust tool for processing public records requests on the SLED market, with a secure public portal, electronic document review, and AI processing modules that can be configured to the needs of any agency.


  1. Ease of Use

eCase’s visual drag-and-drop app development tools are easy to use and learn not just by developers, but also business end users. The low learning curve to build and configure apps on the platform makes eCase an ideal solution for departments with limited technical resources, and all customers who wish to extend their investment and automate any process on the platform.


  1. Accessibility

To ensure the highest level of cloud security, reliability, and accessibility, our web-based solutions are provided as software-as-a-service (SaaS) through our FedRAMP-certified data center, Amazon Web Services, and Microsoft Azure in addition to support for on-premises and hybrid deployment needs. With proven scalability from 5 licenses to over 50,000, eCase solutions adapt to the size of your organization and are architected to support rapid growth, while the eCase subscription model is responsive to the budget limitations and fluctuations of public sector organizations.


  1. Top-Notch Service

Our dedicated delivery and support teams work with organizations of all sizes to build lasting partnerships and offer a wide range of services from project management and data migration to application development, system administration, and testing and QA. We also offer a scope of services to our FOIAXpress State & Local customers, including a bench to assist agencies inundated with public access requests during a “request surge.”


At AINS, our proven solutions help our customers to realize their digital transformation goals today and for years to come. To learn more about how AINS benefits SLED organizations or to learn about our past performance and expertise, download our capability statement.


We are happy to assist organizations big and small to realize a more efficient, transparent, and productive workplace. To learn about any of our solutions and how to acquire them, please email or request a demo today.